Contact information

Did you receive an invoice from the City? Do you want to change the due date or report an address change?

Please contact via e-services at talpa.hel.fi

Chat (in Finnish) www.hel.fi/laskut

The customer service of the Financial Management Services is also available on +358 (0)9 310 25300 on weekdays at 9:00–15:00. If the matter pertains to a service being invoiced or its content, please contact the division that provided the service.


Postal address: PO Box 230, 00099 City of Helsinki

Street address: Sörnäisten rantatie 27 A, Helsinki 50 (not open to public). Please note: You can pay Helsinki City invoices at Kallio office building (map)

Personnel email addresses are in the format firstname.lastname(at)hel.fi


Talpa public cash services: Toinen linja 4 A, Kallio Office Building (map) , open Mon–Wed and Fri 9.00-15.30


Do you have a question conserning wages paid by the City of Helsinki?

Contact Payroll Services (in Finnish)